FAQ
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Discover everything about our accommodation
and your stay!
What is the check-in and check-out procedure?
Check-in is from 14:00 and check-out until 11:00. A key storage box is available for flexible check-in without the presence of a host.
Are pets allowed in the property?
Yes, pets are welcome at EVELI at no extra charge.
Is parking available?
Yes, we offer free private parking on site and 24-hour public parking in front of the property.
Is there a kitchen in the accommodation?
Yes, the property has a fully equipped kitchen with a fridge, oven, microwave, coffee maker and cooking utensils.
What are the facilities of EVELI accommodation?
Rooms include air conditioning, heating, smart TVs, linen, towels and a fully equipped kitchen.
Are there any family benefits?
Yes, we offer a baby cot and highchair on request.
How far is the accommodation from the centre of Edessa?
EVELI is located just 400 metres from the city centre.
Are there any activities near the accommodation?
Yes, you can enjoy hiking, skiing, visiting the waterfalls, mills, reptile museum and other attractions of Edessa. As well as you can also visit Pozar Loutra.
Are there any shops near the property?
Yes, there are cafes, restaurants, supermarkets and a bakery all within walking distance.
Are cleaning services offered?
The property is cleaned before guests' arrival and clean towels and linen are provided.
How can I make a reservation?
You can contact us directly by phone or email or book through Airbnb & Booking.
Is there an elevator in the building?
Yes, the building has an elevator of sufficient size for wheelchairs and trolleys.
Are there any restrictions on smoking?
Is there a cot available?
Yes, we provide a baby cot on request at no extra charge.
Do you offer breakfast?
The property does not serve breakfast, but there is a fully equipped kitchen for preparing meals.
What is the cancellation policy?
The cancellation policy depends on the type of reservation. Please check the terms and conditions when booking.
What hours is visitor support available?
We are available to support guests throughout their stay, both by phone and email.
Can I book for long periods of time?
Yes, long stays are allowed, including 28 or more nights.
How many people can the EVELI accommodation accommodate?
Our property can accommodate up to 6 persons.
How many beds are there in EVELI accommodation?
There are a total of two bedrooms in EVELI. One has a double bed, while the other has two single beds. In addition, the living room includes a large corner sofa bed, as well as a single, double and triple sofa for extra sleeping and comfort.
Didn't find an answer to your question?
If you did not find the answer you are looking for or need any additional information or clarification, please do not hesitate to send us a message. We are always at your disposal to help you!
